Portal notifications downtime

Incident Report for Clever

Resolved

This incident has been resolved.

Posted Apr 27, 2020 - 21:06 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 27, 2020 - 12:19 PDT

Investigating

District portal notifications are down. District administrators are unable to create new notifications in the dashboard. Students, teachers, and staff do not see any notifications from districts in their portal. We are investigating the issue.

Posted Apr 27, 2020 - 11:34 PDT

This incident affected: District Administration Dashboard.