All Systems Operational
Single Sign-On ? Operational
SIS Sync Operational
SFTP / Other ? Operational
Aeries ? Operational
Infinite Campus ? Operational
Illuminate ? Operational
Powerschool ? Operational
Skyward ? Operational
SchoolInsight ? Operational
District Administration Dashboard ? Operational
Apps Dashboard ? Operational
Rostering API Operational
Data API ? Operational
Events API ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This issue has been resolved. Clever successfully resolved this issue at 9:48 am EST and Badges should be working on all supported browsers.

If you encounter any additional issues, please contact Clever Support through our Help Center: support.clever.com
Oct 16, 07:05 PDT
Investigating - Clever is experiencing an issue that is causing Badges to hit an error on various browsers. We’re investigating the issue and will provide regular status updates.
Oct 16, 06:23 PDT
Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020
Resolved - This issue has been resolved. Our team identified that one of our Amazon servers that handles SFTP connections experienced a hardware failure that led to failed connection attempts. Clever successfully resolved this issue at 10:08am PT and all SFTP syncs are now fully operational.

If you encounter any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Oct 9, 11:11 PDT
Identified - We’ve identified the error causing districts to experience issues when connecting to their Clever SFTP directory and are working on a resolution. We’re sorry for the issue and will notify when SFTP syncs are operating as normal. Thank you for your patience!
Oct 9, 09:15 PDT
Update - We are continuing to investigate this issue.
Oct 9, 09:13 PDT
Investigating - Clever is experiencing issues for districts that sync data via SFTP. The issue is resulting in a connection error when attempting to connect to the Clever SFTP directory to upload data. We’re investigating the issue and will provide regular status updates.
Oct 9, 08:04 PDT
Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.