Resolved -
This incident has been resolved.
Apr 30, 08:35 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 29, 11:50 PDT
Identified -
We have identified an error causing custom login instructions and hints to disappear from the Clever login page. We are working on a resolution and will provide an update once these labels are restored.
Action Required:
If your users see a generic "Account" login page instead of your typical provider (Google, Microsoft Entra, AD, etc.), please update the SAML Authentication setting in your dashboard to identify your provider.
For further assistance, please contact support.clever.com.
Apr 29, 05:21 PDT