Clever Status

Investigating - Clever is aware of an issue where users with 7th generation Apple devices are unable to scan Badges in the Clever iOS app after updating to iOS 18. Our engineers are currently investigating this issue, and we will provide updates as soon as we have more information.

If you have upgraded to iOS 18 and are experiencing issues with the Clever app, we recommend temporarily uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.
Sep 18, 2024 - 16:05 PDT

Single Sign-On Degraded Performance

SIS Sync Operational

SFTP / Other Operational

Aeries Operational

Infinite Campus Operational

Illuminate Operational

Powerschool Operational

Skyward Operational

SchoolInsight Operational

District Administration Dashboard Operational

Apps Dashboard Operational

Rostering API Operational

Data API Operational

Events API Operational

Add-ons Operational

Clever IDM Operational

Google Classroom Operational

Support Operational

Clever Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2024

Unresolved incident: Clever iOS app Badge login issues.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

Clever Portal Login Issues

Resolved - Users may have experienced login issues to the Clever Portal today between 10:50am - 11:15am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Sep 12, 12:35 PDT

Teams Page not Loading in District Dashboard

Resolved - This incident has been resolved.
Sep 12, 12:01 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 11:02 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 12, 10:33 PDT

Investigating - Clever is experiencing an issue in the District Dashboard where the Team folder is not loading. Please note that our team is currently investigating the issue and it will be mitigated shortly!
Sep 12, 10:13 PDT

Clever Portal Login Issues

Resolved - We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Sep 12, 11:27 PDT

Monitoring - We have addressed the issue and are currently seeing improvements. We will continue to monitor for further errors and notify once the incident is completely resolved.
Sep 12, 11:22 PDT

Investigating - Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.
Sep 12, 11:06 PDT

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

District Admin "Access Portal as" Error

Monitoring - Clever is experiencing an issue with District Admins needing to access portal as a user within Clever resulting in an "Uh-Oh: Invalid request - 'redirect_uri' is not valid" error.

We have addressed the issue and the product should be operating as normal. We will continue to monitor for further errors and notify once the incident is completely resolved. If you see any additional issues related to this, please contact Clever Support through our Help Center: support.clever.com.
Sep 9, 13:28 PDT

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

Clever Portal Login Issues

Resolved - Users may have experienced login issues to the Clever Portal today between 9:19am - 9:41am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Sep 6, 11:02 PDT

Clever Portal Login Issues

Monitoring - We’ve addressed the issue and are beginning to see login errors subside. Users should be able to log into Clever via the Clever Portal at this time. We’ll continue to monitor for further errors and notify once the incident is completely resolved.
Sep 6, 09:49 PDT

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.