All Systems Operational
Single Sign-On ? Operational
SIS Sync Operational
SFTP / Other ? Operational
Aeries ? Operational
Infinite Campus ? Operational
Illuminate ? Operational
Powerschool ? Operational
Skyward ? Operational
SchoolInsight ? Operational
District Administration Dashboard ? Operational
Apps Dashboard ? Operational
Rostering API Operational
Data API ? Operational
Events API ? Operational
Add-ons Operational
IDM Essentials ? Operational
Google Classroom ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2021

No incidents reported today.

Sep 22, 2021
Resolved - This issue has been resolved, and Clever phone support is operating as expected. If you run into any issues calling Clever Support in the future, please let us know by submitting a support request via our web form at support.clever.com.
Sep 22, 16:53 PDT
Monitoring - We have identified the issue with our phone provider, and are monitoring for any further disruption. Clever Support is now available by phone. If you run into any issues, please submit a support request via our web form at support.clever.com.
Sep 22, 15:12 PDT
Investigating - Clever Support's phone provider is experiencing service issues. We are monitoring the situation and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!
Sep 22, 11:24 PDT
Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Sep 16, 12:58 PDT
Investigating - We are aware of an error message appearing when trying to save changes to sharing rules. Please note, while the error does appear, the changes are being saved. We’re investigating the issue and will provide regular status updates.
Sep 16, 12:39 PDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Resolved - We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Sep 10, 08:57 PDT
Identified - We have identified the issue and our team is working diligently to resolve the backlog. We will provide an update once processing times have returned to normal.
Sep 9, 17:28 PDT
Investigating - Clever has identified an issue that is resulting in delays in SIS data processing into Clever. We're investigating the issue and will provide regular status updates.
Sep 9, 17:08 PDT
Sep 9, 2021