Clever Status

All Systems Operational

Single Sign-On Operational

SIS Sync Operational

SFTP / Other Operational

Aeries Operational

Infinite Campus Operational

Illuminate Operational

Powerschool Operational

Skyward Operational

SchoolInsight Operational

District Administration Dashboard Operational

Apps Dashboard Operational

Rostering API Operational

Data API Operational

Events API Operational

Add-ons Operational

IDM Essentials Operational

Google Classroom Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2021

No incidents reported today.

Sep 22, 2021

Clever Support: Phone service outage

Resolved - This issue has been resolved, and Clever phone support is operating as expected. If you run into any issues calling Clever Support in the future, please let us know by submitting a support request via our web form at support.clever.com.
Sep 22, 16:53 PDT

Monitoring - We have identified the issue with our phone provider, and are monitoring for any further disruption. Clever Support is now available by phone. If you run into any issues, please submit a support request via our web form at support.clever.com.
Sep 22, 15:12 PDT

Investigating - Clever Support's phone provider is experiencing service issues. We are monitoring the situation and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!
Sep 22, 11:24 PDT

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

Error Message Appearing when Updating Sharing Rules

Resolved - We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Sep 16, 12:58 PDT

Investigating - We are aware of an error message appearing when trying to save changes to sharing rules. Please note, while the error does appear, the changes are being saved. We’re investigating the issue and will provide regular status updates.
Sep 16, 12:39 PDT

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

SIS Sync delays

Identified - We have identified the issue and our team is working diligently to resolve the backlog. We will provide an update once processing times have returned to normal.
Sep 9, 17:28 PDT

Investigating - Clever has identified an issue that is resulting in delays in SIS data processing into Clever. We're investigating the issue and will provide regular status updates.
Sep 9, 17:08 PDT

Sep 9, 2021