All Systems Operational
Data API ? Operational
Events API ? Operational
Instant Login ? Operational
Dashboard ? Operational
Website ? Operational
Data Transfer ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime ?
Fetching
Events API Uptime ?
Fetching
Instant Login Uptime ?
Fetching
Dashboard Uptime ?
Fetching
Website Uptime ?
Fetching
Past Incidents
Jul 21, 2017

No incidents reported today.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Resolved - The sync backlog has been processed, and service has been restored.
Jul 14, 07:59 PDT
Monitoring - We've addressed the source of the delays and are continuing to monitor our systems. API, Portal, and Dashboard response times are back to normal. Sync processing will still be delayed as we are handling a backlog. We will post an update once the backlog has been processed.
Jul 13, 20:45 PDT
Update - We're continuing to experience delays in our infrastructure and are still working to identify the root cause. API, Portal, and Dashboard response times are elevated, and sync processing will be delayed.
Jul 13, 20:24 PDT
Investigating - We're experiencing elevated delays across a component in our infrastructure. These delays mean some pages are loading slowly and sync processing is slightly delayed. We're working to update the component and restore to our normal operating times.
Jul 13, 18:17 PDT
Jul 12, 2017
Resolved - This issue is resolved.
Jul 12, 10:28 PDT
Monitoring - This issue has now been fixed and we are monitoring to ensure there are no further errors.
Jul 12, 09:41 PDT
Identified - We have identified an issue with calls to our APIs returning 404 errors when double slashes "//" are in the request URL. We are working on a fix.
Jul 12, 09:05 PDT
Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.

Jul 7, 2017
Resolved - This incident has been resolved and all syncs are fully operational.
Jul 7, 16:14 PDT
Monitoring - We have deployed a fix to address the interruption and we are syncing data with these SISes again. We will continue to monitor.
Jul 7, 16:04 PDT
Investigating - Clever is investigating interruptions with SchoolInsight, Illuminate, and PowerSchool SIS data syncs.
Jul 7, 15:14 PDT