WSIPC is working nonstop to resolve the outage and expect resolution mid-week. Clever is continuing to monitor the situation. The data in Clever for WA-Skyward districts remains current as of 4/20.
Apr 24, 15:22 PDT
Monitoring - Skyward auto-syncs in WA continue to be delayed due to a state-wide Skyward outage. WSIPC is working to fix the issue and expects that it will be resolved mid-week. We are continuing to monitor the situation. The data in Clever for WA-Skyward districts remains current as of 4/20.
Apr 23, 09:48 PDT
Identified - Skyward auto-syncs in WA have been delayed since Friday afternoon due to a state-wide Skyward outage. We trust that this is WSIPC's top priority to fix and we will continue to monitor the situation. The data in Clever for WA-Skyward districts is current as of Friday morning.
Apr 21, 12:55 PDT
Resolved -
We have identified the issue and we are now processing a small backlog of syncs. We expect normal sync processing to resume shortly.
Apr 23, 12:15 PDT
Investigating -
Syncs are delayed, we are currently investigating the issue.
Apr 23, 11:44 PDT
Resolved -
We've completed our fix for the sync error. Syncs will be delayed for several hours but are processing normally
Apr 17, 09:18 PDT
Monitoring -
Sync error has been identified and mitigated. Our team will continue to monitor and ensure that all syncs are completed successfully.
Apr 17, 07:54 PDT
Identified -
Syncs are delayed, we have identified the issue and are currently addressing the error. We expect to see syncs resume shortly.
Apr 17, 07:41 PDT
Resolved -
We identified and removed faulty hardware from our login infrastructure. Error rates are back to normal and no users were impacted.
Apr 12, 08:08 PDT
Monitoring -
Our automated alerts have detected a slight increase in errors in our login systems. Engineers are monitoring and working to return the error rate to normal. No users should be affected.
Apr 12, 07:52 PDT