Clever Status

Clever

All Systems Operational

Data API Operational

Events API Operational

Instant Login Operational

Dashboard Operational

Website Operational

Data Transfer Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

Events API Uptime

Fetching

Instant Login Uptime

Fetching

Dashboard Uptime

Fetching

Website Uptime

Fetching

Past Incidents

Jul 21, 2017

No incidents reported today.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

Intermittent Delays

Resolved - The sync backlog has been processed, and service has been restored.
Jul 14, 07:59 PDT

Monitoring - We've addressed the source of the delays and are continuing to monitor our systems. API, Portal, and Dashboard response times are back to normal. Sync processing will still be delayed as we are handling a backlog. We will post an update once the backlog has been processed.
Jul 13, 20:45 PDT

Update - We're continuing to experience delays in our infrastructure and are still working to identify the root cause. API, Portal, and Dashboard response times are elevated, and sync processing will be delayed.
Jul 13, 20:24 PDT

Investigating - We're experiencing elevated delays across a component in our infrastructure. These delays mean some pages are loading slowly and sync processing is slightly delayed. We're working to update the component and restore to our normal operating times.
Jul 13, 18:17 PDT

Jul 12, 2017

APIs returning errors when double slashes in URL

Resolved - This issue is resolved.
Jul 12, 10:28 PDT

Monitoring - This issue has now been fixed and we are monitoring to ensure there are no further errors.
Jul 12, 09:41 PDT

Identified - We have identified an issue with calls to our APIs returning 404 errors when double slashes "//" are in the request URL. We are working on a fix.
Jul 12, 09:05 PDT

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.

Jul 7, 2017

Clever Syncs Delayed

Resolved - This incident has been resolved and all syncs are fully operational.
Jul 7, 16:14 PDT

Monitoring - We have deployed a fix to address the interruption and we are syncing data with these SISes again. We will continue to monitor.
Jul 7, 16:04 PDT

Investigating - Clever is investigating interruptions with SchoolInsight, Illuminate, and PowerSchool SIS data syncs.
Jul 7, 15:14 PDT