Update - We are continuing to investigate this issue.
Nov 9, 09:20 PST
Update - We are continuing to investigate this issue.
Nov 9, 09:18 PST
Investigating - Users on the Chrome 71 Beta are having issues logging into Chromebooks with Badges. We are aware of the issue and are communicating with Google to resolve it. In the meantime, we recommend staying on a stable build of Chrome (Chrome 70 or earlier).
Oct 30, 13:47 PDT
Single Sign-On   ? Operational
SIS Sync Operational
SFTP / Other   ? Operational
Aeries   ? Operational
Infinite Campus   ? Operational
Illuminate   ? Operational
Powerschool   ? Operational
Skyward   ? Operational
SchoolInsight   ? Operational
District Administration Dashboard   ? Operational
Apps Dashboard   ? Operational
Rostering API Operational
Data API   ? Operational
Events API   ? Operational
Goals   ? Operational
Support   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Single Sign-On Uptime ?
Fetching
Rostering API Uptime ?
Fetching
District and Apps Dashboard Uptime ?
Fetching
Past Incidents
Nov 12, 2018

No incidents reported today.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - We have been able to reproduce the issue and have put fixes in place to prevent it from happening again. Single Sign-On should be operational. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Nov 9, 22:15 PST
Update - Our team has made progress on identifying the underlying cause of this issue and has put additional safeguards in place. We are continuing to investigate and monitor, and will post updates as we have them.
Nov 9, 12:42 PST
Update - [Removed duplicate update]
Nov 9, 08:12 PST
Update - [Removed duplicate update]
Nov 9, 08:12 PST
Update - [Removed duplicate update]
Nov 9, 08:12 PST
Update - [Removed duplicate update]
Nov 9, 08:13 PST
Update - We were able to identify and address load-related issues with our session store, causing some logins and portal loads to fail. Users should be able to log in now. We will continue to closely monitor.
Nov 9, 09:12 PST
Monitoring - We were able to identify and address load-related issues with our session store, causing some logins and portal loads to fail. Users should be able to log in now. We will continue to closely monitor.
Nov 9, 09:06 PST
Investigating - Users are unable to log into the Clever Portal at this time. We are investigating the problem and will post an update shortly.
Nov 9, 08:11 PST
Completed - The scheduled maintenance has been completed.
Nov 9, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 17:00 PST
Scheduled - Clever will be undergoing database testing from 5:00PM PT until approximately 6:00PM PT. Little to no service interruptions are expected during this scheduled maintenance.
Nov 9, 15:03 PST
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

No incidents reported.

Oct 29, 2018
Resolved - Between 6:00 and 6:20pm PST, SSO experienced elevated error rates. This issue has been resolved, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Oct 29, 18:51 PDT