Intermittent login and portal errors for users in the Eastern US

Incident Report for Clever

Resolved

This incident has been resolved.

Posted Dec 07, 2021 - 15:34 PST

Investigating

Clever logins and the Clever student, teacher, and parent portals are experiencing intermittent errors, specifically for users in the Eastern US, due to an issue with an underlying service provider. We’re working on a mitigation and will share updates.

Posted Dec 07, 2021 - 10:10 PST

This incident affected: Single Sign-On.