Clever Custom Login Instructions Display Error

Incident Report for Clever

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2026 - 11:50 PDT

Identified

We have identified an error causing custom login instructions and hints to disappear from the Clever login page. We are working on a resolution and will provide an update once these labels are restored.

Action Required:
If your users see a generic "Account" login page instead of your typical provider (Google, Microsoft Entra, AD, etc.), please update the SAML Authentication setting in your dashboard to identify your provider.

For further assistance, please contact support.clever.com.

Posted Apr 29, 2026 - 05:21 PDT

This incident affects: Single Sign-On & Portal.