SIS Sync delays

Incident Report for Clever

Resolved

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Posted Sep 10, 2021 - 08:57 PDT

Identified

We have identified the issue and our team is working diligently to resolve the backlog. We will provide an update once processing times have returned to normal.

Posted Sep 09, 2021 - 17:28 PDT

Investigating

Clever has identified an issue that is resulting in delays in SIS data processing into Clever. We're investigating the issue and will provide regular status updates.

Posted Sep 09, 2021 - 17:08 PDT

This incident affected: SIS Sync (SFTP / Other, Aeries, Infinite Campus, Illuminate, Powerschool, Skyward, SchoolInsight).