District Admins - Deletion Error

Incident Report for Clever

Resolved

The incident with admin deletions has been resolved. If your sync is currently on hold, discard the hold or contact Clever Support at support.clever.com for assistance.

If you are an admin in the account and received a "Welcome to Clever" email, you can disregard that email. For any other issues or questions, please contact Clever Support.

We apologize for any inconvenience this caused and thank you for your patience.

Posted Nov 19, 2025 - 05:41 PST

Monitoring

Clever recently encountered an error resulting in some Clever syncs going on hold due to admin deletions. We have resolved this issue, and are monitoring. If your sync is currently on hold, do not approve the hold. We are currently rerunning syncs and the issue will be automatically corrected on your next sync, or you can choose to discard the hold.

Posted Nov 18, 2025 - 22:41 PST