Our Engineers have identified the cause of the issue and a fix. For any PowerSchool Plugin districts that are still seeing 2023-2024 school year data, the next step is to download the newest version of the Plugin. You can find instructions on how to do that from this Help Center article: https://support.clever.com/s/articles/000001590?language=en_US#update
Thank you for your patience and we apologize for any inconvenience this may have caused.
Posted Aug 02, 2024 - 09:07 PDT
Monitoring
Our Engineers have identified the cause of the issue and a fix. For any PowerSchool Plugin districts that are still seeing 2023-2024 school year data, the next step is to download the newest version of the Plugin. You can find instructions on how to do that from this Help Center article: https://support.clever.com/s/articles/000001590?language=en_US#update
If you have any questions or need assistance, please reach out to support.clever.com and a member of our Support Team will reach out to you!
Posted Aug 01, 2024 - 13:34 PDT
Investigating
Some PowerSchool Plugin districts are still seeing 2023-2024 school year data in addition to 2024-2025 data despite the rollover date being 8/1/2024. Our team is currently investigating this issue and will provide updates as soon as they are available. Thank you for your patience.