Intermittent errors affecting district dashboard, SAML applications, Badges into Chromebooks, and the Clever Portal

Incident Report for Clever

Resolved

This issue has been resolved, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Posted Aug 24, 2020 - 10:43 PDT

Monitoring

We’ve addressed the issue, and the affected products should be operating as normal. We’ll continue to monitor for further errors and notify once the incident is completely resolved.
Posted Aug 24, 2020 - 09:01 PDT

Investigating

Clever is experiencing intermittent errors across multiple products including logins to the district dashboard, logins to SAML applications, Badge logins into Chromebooks, and Clever Portal logins. We’re investigating the issue and will provide regular status updates.
Posted Aug 24, 2020 - 08:26 PDT
This incident affected: Single Sign-On and District Administration Dashboard.
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