Twilio experiencing an issue with Outbound SMS

Incident Report for Clever

Resolved

Twilio has resolved this issue for Clever, and everything is back to normal.

Posted Mar 26, 2024 - 07:56 PDT

Investigating

Twilio, a service that works with Clever, is experiencing an issue with outbound SMS for users. This is preventing users from being able to receive text messages when needing to authenticate using Multi-Factor Authentication (MFA) into Clever. We are monitoring the issue and will provide status updates as they become available from Twilio. For more information on the issue, visit https://status.twilio.com/.

Posted Mar 26, 2024 - 06:04 PDT

This incident affected: Single Sign-On.