School Tech Leads receiving an error when accessing user accounts

Incident Report for Clever

Resolved

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Posted Jan 10, 2025 - 06:15 PST

Investigating

Clever is experiencing an issue where School Tech Leads are receiving an error when trying to access student or teacher accounts from the District Dashboard. This is preventing School Tech Leads from accessing student and teacher accounts. We are investigating the issue and will provide regular status updates.

Posted Jan 09, 2025 - 06:18 PST

This incident affected: District Administration Dashboard.