We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
Posted Oct 27, 2023 - 13:49 PDT
Identified
We have identified the error causing the my student page within the Enhanced Teacher Portal resulting in locking user interactions. We apologize for the issue and will notify when the Enhanced Teacher Portal is operating as normal. In the meantime, teachers can continue to choose to go back to the Classic Teacher Portal as a workaround by following these instructions: https://support.clever.com/s/articles/000001565?language=en_US#faq
Posted Oct 27, 2023 - 11:30 PDT
Investigating
Clever is experiencing an issue on the my students page within the Enhanced Teacher Portal resulting in locking user interactions. We are investigating the issue and will provide regular status updates. In the meantime, teachers can choose to go back to the Classic Teacher Portal as a workaround by following these instructions: https://support.clever.com/s/articles/000001565?language=en_US#faq
Posted Oct 27, 2023 - 10:47 PDT
This incident affected: District Administration Dashboard.