Some school administrators cannot log into Clever

Incident Report for Clever

Resolved

Data transfer issues have been resolved and School Admins have been re-synced into applications.

Posted May 08, 2018 - 09:14 PDT

Monitoring

We’ve addressed the issue, and all school administrators should now be populated in Clever. We’ll continue to monitor as applications sync new roster information, and we will update this incident when all applications are up to date.

Posted May 07, 2018 - 17:06 PDT

Update

We have identified the issue causing a number of school administrators to be unable to log in. We are now working on remediation.

Posted May 07, 2018 - 10:10 PDT

Investigating

Some school administrators are not currently able to log into Clever due to a data-transfer issue. We are investigating.

Posted May 07, 2018 - 08:45 PDT

This incident affected: Single Sign-On.