Single Sign-on Intermittent Errors

Incident Report for Clever

Resolved

Our team has resolved the intermittent errors for single sign-on (SSO). All functionality is restored at this time. We apologize for the interruption in service!

Posted Oct 15, 2018 - 19:49 PDT

Monitoring

We've identified an issue with one of our service providers. We've enacted a mitigation strategy, and single sign-on (SSO) should be operating as normal. We'll continue to monitor for further errors and notify once the incident is completely resolved by the service provider.

Posted Oct 15, 2018 - 17:22 PDT

Update

We are continuing to investigate this issue.

Posted Oct 15, 2018 - 16:39 PDT

Investigating

Clever is seeing intermittent errors for single sign-on (SSO). This may be preventing some users from accessing applications. We’re investigating the issue and will provide status updates.

Posted Oct 15, 2018 - 16:36 PDT

This incident affected: Single Sign-On.