Portal Elevated Error Rate

Incident Report for Clever

Resolved

This issue has been resolved, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Posted Sep 21, 2018 - 07:44 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 21, 2018 - 07:42 PDT

Monitoring

The Clever Portal experienced an elevated error rate between 4:50am and 4:52am PST for all users. This prevented users from logging into or using their Portals during this time. The issue has been addressed and everything should be working as normal. We will continue to monitor and provide status updates.

Posted Sep 21, 2018 - 05:16 PDT