Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 2025 - 07:01 PST
Investigating - Clever recently encountered an error resulting in some Clever syncs going on hold due to admin deletions. We have resolved this issue, and are monitoring. If your sync is currently on hold, do not approve the hold.

If you received a 'Create your Clever Account' email, it means your admin account was deleted and recreated as a result of this issue. As a next step, please follow the steps in the email to recreate your account with Clever.

For any questions or assistance, please reach out to Clever Support at support.clever.com

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Nov 19, 2025 - 07:01 PST
Single Sign-On ? Operational
SIS Sync Operational
SFTP / Other ? Operational
Aeries ? Operational
Infinite Campus ? Operational
Illuminate ? Operational
Powerschool ? Operational
Skyward ? Operational
SchoolInsight ? Operational
District Administration Dashboard ? Operational
Apps Dashboard ? Operational
Rostering API Operational
Data API ? Operational
Events API ? Operational
Add-ons Operational
Classroom MFA ? Operational
Clever IDM ? Operational
Google Classroom roster import ? Operational
LMS Connect ? Operational
Support ? Operational
Clever Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 21, 2025

No incidents reported today.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Resolved - The incident with admin deletions has been resolved. If your sync is currently on hold, discard the hold or contact Clever Support at support.clever.com for assistance.

If you are an admin in the account and received a "Welcome to Clever" email, you can disregard that email. For any other issues or questions, please contact Clever Support.

We apologize for any inconvenience this caused and thank you for your patience.

Nov 19, 05:41 PST
Monitoring - Clever recently encountered an error resulting in some Clever syncs going on hold due to admin deletions. We have resolved this issue, and are monitoring. If your sync is currently on hold, do not approve the hold. We are currently rerunning syncs and the issue will be automatically corrected on your next sync, or you can choose to discard the hold.
Nov 18, 22:41 PST
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.